Terms of Service

Terms of Service

Welcome to CozySense Baby.

By using our website and purchasing from us, you agree to the following terms and conditions.

Online Store Terms

You must be legally permitted to use this website under the laws of your country or region, or have permission from a parent or legal guardian.

You agree not to use our products or website for any unlawful purpose.

Product Information

We do our best to ensure product descriptions, images, pricing, and availability are accurate.

However, colours may appear slightly different depending on your screen settings, lighting, and photography.

Prices

All prices are listed in Australian Dollars unless otherwise stated.

We reserve the right to change prices at any time without notice.

Orders

Once you place an order, you will receive an order confirmation email.

We reserve the right to cancel or refuse an order if there is an issue with payment, stock availability, suspected fraud, or incorrect pricing.

Shipping

Shipping times are estimates only. CozySense Baby is not responsible for delays caused by postal services, couriers, customs, weather, public holidays, or events outside our control.

Returns and Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.

Product Use and Safety

Our products are designed for everyday baby comfort and care.

Parents and caregivers are responsible for using products safely and following all care instructions and safety guidance.

Any temperature-sensitive or comfort-indicator feature is intended as a visual comfort guide only. It is not a medical device, thermometer, or replacement for checking your baby directly.

Intellectual Property

All website content, branding, logos, product names, images, text, and designs are owned by or licensed to CozySense Baby.

You may not copy, reproduce, or use our content without permission.

Limitation of Liability

To the maximum extent permitted by law, CozySense Baby is not liable for indirect, incidental, or consequential loss arising from the use of our website or products.

Nothing in these terms limits your rights under Australian Consumer Law.

Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be posted on this page.

Contact Us

If you have any questions about these terms, please contact us at:

CozySenseBaby@gmail.com